![WALALA Supplements](http://walala.tokyo/cdn/shop/files/d67f6ca29fd4e8e6008604dcb759648ec578865f-original.png?v=1703063953&width=1445)
![WALALA Supplements](http://walala.tokyo/cdn/shop/files/cb6762861c373a3d7947ecc75054fefdbc325692-original.png?v=1703063952&width=1445)
![WALALA Supplements](http://walala.tokyo/cdn/shop/files/632a7da9bb22c9c4491375330ca9c7ed9345f11d-original.png?v=1703063953&width=1445)
![WALALA Supplements](http://walala.tokyo/cdn/shop/files/1afcfde9773a09f5a9189bf9d56c30735129b28d-original.png?v=1703063953&width=1445)
Some of our Hero Ingredients
Frequently Asked Questions
FAQs
How long does shipping take from Japan?
We know its easy to get ancy when ordering products that take more than 2 days to ship. As a result, we are using the fastest shipping method possible from Japan called EMS - so the products will arrive to most locations in the US in around 7 days (USPS). We will send you a tracking code with each order.
Why do I have to purchase in Yen?
Because we are a Japanese startup located in Tokyo, we are using a Japanese payment processor with our Shopify store. As a result, we can only charge your credit card in Yen right now. But no worries! Most credit cards automatically change the Yen to a USD charge. We will do our best to communicate with you how much the Yen costs in USD. As of this writing, ¥132 = $1.00.
Are WALALA products "Clean Beauty?"
Clean beauty can have various definitions, but our products are free of:
・Parabens
・Phthalates
・Oxybenzon
・Synthetic Fragrances
・Cruelty Free
Are WALALA Products Recyclable?
We consciously make decisions to be as eco-friendly and sustainable as possible. As a result, we aim to use glass for our cosmetics jars where possible. WALALA's products are recyclable - but we recommend trying to re-use the jars where possible!